West Zone Power Distribution Company

The advancement of Information Communication Technology makes the vast treasure of all forms of knowledge, information, inventions, methodologies, techniques, processes, and technologies from the entire globe available by accessing the internet. With the advent of 'Digital Bangladesh' as a prime focus of the government, e-Government got renewed vigor with the highest priority of the government. E-Governance is the application of Information and Communication Technology (ICT) for delivering government services, exchange of information communication transactions, integration of various stand-alone systems and services between Government-to-Citizens (G2C), Government-to-Business (G2B), and Government-to-Government (G2G) as well as back-office processes and interactions within the entire government framework.

Development of ICT is closely associated with 'bringing government services to the 'citizen's door steps'. This is the main essence of designing ICT development in WZPDCL.

• Enterprise Resource Planning (ERP)
• Bill on Web for Customer Service
• Integrated Online Payment Gateway & Mobile Financial Service
• Pre-payment Metering System
• Online New Connection Software
• Online Recruitment System
• Web Based Store Management Software
• Customer Service through Call Center (16117)
• Customer Service through Android App
• Shutdown Management System
• Web Portal updating and monitoring
• E-tendering System through e-GP
• E-filing System
• Network, Hardware And Cyber Security-Related Activities
• Digital Attendance System
• Close Circuit Camera for Monitoring
• Domain Mail System
• Training Management Software
• Disaster Recovery Center (DRC)
• GIS and SCADA
• Video Conferencing System Amongst WZPDCL  and Other Entities of The Power Sector
• Innovation Showcasing
• Social Media Activities (Facebook, Twitter, YouTube, Instagram, LinkedIn)
• Innovation, Modernization and other responsibilities to the related field.