SuiteCRM

SuiteCRM is an open-source Customer Relationship Management application for servers written in PHP.

SuiteCRM
Developer(s)SalesAgility
Initial releaseOctober 23, 2013 (2013-10-23)[1]
Stable release
8.3.0[2] / May 16, 2023 (2023-05-16)
Repository
Written inPHP
Operating systemCross-platform
TypeCustomer Relationship Management
LicenseAGPL
Websitesuitecrm.com

It is a software fork of the popular customer relationship management (CRM) system from SugarCRM and its base is built on the last open-source SugarCRM release. The SuiteCRM project began when SugarCRM decided to stop the development of its open-source version.[3] (Open-source CRM is often used as an alternative to proprietary CRM software from major corporations such as HubSpot, Salesforce, and Microsoft Dynamics CRM applications.)

It was originally released on October 21, 2013, as version 7.0 and provides upgrade paths for existing SugarCRM users. It is an extended version of SugarCRM which contains additional security fixes not available in SugarCRM.

SuiteCRM comprises the last release of the SugarCRM Community Edition plus the following additional modules:

  • Products
  • Quotes
  • Contracts
  • Invoices
  • PDF Templates
  • Workflow
  • Reporting
  • Search
  • Events
  • Google Maps
  • Teams Security
  • Portal
  • Responsive Theme
  • Outlook plugin
  • Surveys

A six-month release cycle is maintained with bug fix and security releases being made available between major releases.[4]

Modules
  • Accounts
  • Contacts
  • Opportunities
  • Leads
  • Calendar
  • Calls
  • Meetings
  • Email Templates
  • Emails
  • Emails – LTS
  • Tasks
  • Notes
  • Documents
  • Targets
  • Target Lists
  • Campaigns
  • Surveys
  • Bugs
  • Cases
  • Projects
  • Spots
  • Employees

Advanced Modules
  • PDF Templates
  • Knowledge Base
  • Sales
  • Workflows
  • Workflow Calculated Fields
  • Cases with Portal
  • Events
  • Reports
  • Reschedule

Awards

SuiteCRM won the BOSSIE Award 2015 and BOSSIE Award 2016 for the world's best Open Source CRM.[5][6]

See also

References
  1. "7.0.0". github.com. July 4, 2016. Retrieved December 27, 2014.
  2. "Release 8.3.0 · salesagility/SuiteCRM-Core · GitHub". suitecrm.com. May 16, 2023. Retrieved May 24, 2023.
  3. "SugarCRM in the Next 10 Years - SugarCRM Community (archived)". Archived from the original on 29 August 2019.
  4. "Releases :: SuiteCRM Documentation".
  5. staff, InfoWorld (2015-09-16). "Bossie Awards 2015: The best open source applications". InfoWorld. Retrieved 2022-05-28.
  6. Borck, James R. (2016-09-21). "Bossie Awards 2016: The best open source applications". InfoWorld. Retrieved 2022-05-28.
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