Criticism of IKEA

In July 2015, IKEA, with the U.S. Consumer Product Safety Commission, through the company's Safer Homes Together advertising campaign, issued a warning in the United States, the United Kingdom, and Ireland to customers to secure the Malm chests of drawers and wardrobes firmly to the wall using free kits distributed by the company, after two deaths of young children in the U.S. in February and June 2014 when the furniture pieces tipped over on them. There were three other deaths, from 1989, from other, similar appliance models tipping over and 14 incidents of Malm chests tipping over, resulting in four injuries. The company sent out free kits on request for customers to anchor the furniture to the wall.[7] In June 2016, after a third toddler died in the U.S., IKEA recalled all Malm dressers as well as several similar models which posed a tipping danger if not secured to the wall with the supplied kit.[8][9] On 12 July 2016, bowing to two weeks of rising pressure in China, IKEA announced that it was extending this recall to that country, which – along with Europe – was initially excluded from the recall.[10] Over 29 million dressers have been recalled.[11][12] IKEA has settled wrongful death lawsuits for over $50 million in compensation to the families of the three children who were killed.[13][14]

In 2012, IKEA in France was accused by the independent newspaper Le Canard enchaîné and the investigative website Mediapart of spying on its employees and clients by illegally accessing French police records. The head of risk management at IKEA feared his employees were anti-globalists or potential ecoterrorists.[15][16]

The French branch of IKEA went on trial on 22 March 2021, for running an elaborate system to spy on staff members and job applicants by illegally using private detectives and police officers.[17]

On 15 June 2021, IKEA France was found guilty of spying and ordered to pay €1.1m in fines and damages for these illegal practices. Additionally, Jean-Louis Baillot, the former head of IKEA France was ordered to pay €50,000 and received a two-year suspended prison sentence. Jean-François Paris, IKEA's former head of risk management and alleged mastermind of the scheme received a suspended 18 month prison sentence and fined €10,000.[18]

IKEA's goals of sustainability and environmental design in its merchandise have sometimes been at odds with the impact a new IKEA store can have on a community. In particular, the size of proposed IKEA stores and a perceived negative effect on other local businesses has often seen significant opposition from members of such communities. Some examples include:

• In 2004, there was controversy about an Irish law restricting the maximum size of a retail outlet to 6,000 square metres (65,000 sq ft). IKEA's plan to build a much larger store in Dublin caused the law to be put up for debate. The law was changed to remove the size limit for retail outlets selling durable goods in designated areas.[19] The Minister for the Environment was criticized for allegedly changing the law to suit one company and other agencies protested the law change as damaging to small businesses while the government defended its decision stating that the move was a positive one for Irish consumers. IKEA Dublin has since opened on 27 July 2009.[20]
• In September 2004, when IKEA offered a limited number of free $150 vouchers at the opening of a new store in Jeddah, Saudi Arabia, three people were crushed to death in a stampede that followed the store's opening.[21]
• IKEA has demolished historic buildings to make room for parking lots, including part of Marcel Breuer's landmark Pirelli Tire Building[22] and the Red Hook graving dock.[23] (At the College Park, Maryland store in the United States, there is an interactive digital display which tells the history of a tavern which used to exist where the store is currently located.)
• In 2007, about ten ancient tombs were destroyed while IKEA built a store in Nanjing, southeastern China. Archaeologists from the Nanjing Museum asked whether the building company could halt work while they collect artifacts, but they did not receive the necessary permission.[24]
• In June 2007, the designated nationalist Social Democratic and Labour Party complained about an artist's rendering of IKEA Belfast that included both the Union Flag and the Ulster Banner flag as two of the three flags in front of the store. After being labelled "an upmarket Orange hall" by the party, IKEA assured customers and co-workers that only the Swedish flag would be seen outside the actual store.[25]
• In a police investigation (2008) for corruption in Spain, there appears a conversation between a director of IKEA Expansion and an entrepreneur owner of the land selected to locate a store in Alicante. The IKEA director was pleased to meet with the "Spanish mafia".[26]

Stockholm daily newspaper Expressen reported on Ingvar Kamprad's past involvement with Swedish pro-Nazi groups as one of the member's archives revealed his name. The archives showed Kamprad had attended a number of meetings and had befriended a leading extremist, Per Engdahl, starting in 1945 and extending well into the 1950s. The newspaper printed more details, including the text of a 1950 note from Kamprad to Engdahl in which Kamprad said he was proud to be involved with the groups. In Kamprad's replies, he denied he ever was a formal member of the Nazi groups and said he was drawn to Engdahl's vision of a non-communist, socialist Europe. He mentioned that his activities during that time "a part of my life which I bitterly regret."[27]

In 2007, CityNews in Canada reported that IKEA had been charging up to twice as much in their Canadian stores as for the same items sold in their American stores, despite the Canadian dollar having temporarily reached parity with the U.S. dollar.[28]

Within the days after the launch of the South Korean edition of the official website, complaints arose from a group of consumers on IKEA's pricing policy in the country: the prices of certain products were higher than other countries.[29] On 24 November 2014, Jang Duck-jin, head of the Fair Trade Commission's consumer policy bureau, told the media that the commission was planning to commission a consumer group to compare IKEA's product prices by country,[30] and on 19 March 2015, the Consumers Union of Korea published a report comparing the prices of 49 IKEA products in South Korea and other countries. The report concluded that exchange rate adjusted prices in Korea were second highest out of 28 developed economies compared, and fourth highest once adjusted for purchasing power.[31]

• Former Norwegian prime minister Kjell Magne Bondevik has criticized IKEA for not depicting women assembling furniture in its instruction booklets.[32] IKEA denied this claim in a statement.[33]
• A researcher from the University of Copenhagen pointed out that for years, IKEA has named their cheap rugs after Danish places, while the more expensive and luxurious furniture was named after Swedish places. The researcher, Klaus Kjøller, accused IKEA of cultural imperialism.[34]
• In October 2012, IKEA was criticized in Sweden for airbrushing women out of pictures in catalogues which were used in Saudi Arabia.[35]
• In October 2017, a TV commercial by IKEA showing a mother scolding her daughter for not "bringing home a boyfriend" was criticized by netizens for "sexist" and discrimination against singles and single women in China. IKEA apologized for "giving the wrong perception".[36]

In February 2013, IKEA announced it had pulled 17,000 portions of Swedish meatballs containing beef and pork from stores in Europe after testing in the Czech Republic found traces of horsemeat in the product. The company removed the Swedish meatballs from store shelves on 25 February 2013, but only made the announcement public after Swedish newspaper Svenska Dagbladet uncovered what happened.[37] In a March 2013 media report, an IKEA representative stated that the corporation had made Familjen Dafgård, its main meatball supplier, to cease business with 8 of its 15 suppliers and would reduce the number of purchasing countries. The offending meat was traced to a Polish abattoir.[38]