Description

A scale for measuring interorganizational citizenship behaviors (ICBs) is developed. Four common ICBs are operationalized: interorganizational altruism, interorganizational tolerance, interorganizational loyalty, and interorganizational compliance.

Items

• We attempt to meet or exceed any standards that our supplier is also required or expected to meet.
• When dealing with our supplier, we comply with expected standards of social behavior.
• We show respect for our supplier’s business policies and try to abide by them ourselves.

Source

• Skinner et al. (2009): Some measures of interorganizational citizenship behaviors. Scale development and validation. The International Journal of Logistics Management, Vol. 20, No. 2, pp. 228-242.

Related Scales

• Interorganizational altruism
• Interorganizational loyalty
• Interorganizational tolerance