Regency Square Mall (Jacksonville)

According to an Urban Land Institute study published by the Florida Times-Union in 1979, it was one of the most profitable retail centers in the nation, with yearly average sales of $156/ft² versus a national average of $88/ft².[2] To give back to the community, the mall operators turned over thousands of dollars in coins from their decorative fountains to charities. All types of social events, from art, shows to science fairs to horticultural exhibits were held there.[2]

In 1981, a $30 million major expansion[2] nearly doubled the size of the mall, adding Sears and a relocated Ivey's. The former Ivey's became Furchgott's, and the existing May-Cohens was also enlarged. As a result of this expansion, the mall comprised two separate segments: the original mall between JCPenney and May-Cohens, and the new segment between May-Cohens and Sears. Furchgott's was closed in 1985 when the chain merged with Stein Mart. Unlike the other Furchgott's stores, the one at Regency Square did not become a Stein Mart, as the mall management considered the chain too low-end for the mall.[6] A food court and a six-screen AMC theater was added midway along the east wing. The southwest outparcel was removed to make room for the expansion, requiring Annie Tiques to open a new location years later at the Jacksonville Landing when it opened in 1987.[5][7] May Cohen’s briefly operated as May Florida before being converted to Baton Rouge-based Maison Blanche in July 1988.

In 1990, the Regency Twin theater on the northeast corner of the property closed, and Picadilly's Cafeteria moved from inside the mall to the new structure they built in its place.

In 1991, Regency Group sold the property to General Growth Properties of Chicago for $71.8 million.[8]

[9] In early 1992, Maison Blanche was sold to Mobile-based Gayfer's via Mercantile Stores.

Dillard's, who had rebranded the Ivey's store in June 1990, built a new location onto the West Wing, which opened -along with 28,000 square feet (2,600 m²) of new inline store space- also in 1992. This was likewise done at The Avenues Mall a year before. The mall's Woolworth closed in July 1997. Ivey's former store became Montgomery Ward.

While Dillard’s purchased Gayfer's parent company in late 1998, both stores overlapped in this market, so this store instead became Belk. As a result, they opened in Jacksonville for the first time,[10] and the store was in the process of a second expansion when the nameplate was converted. The mall also underwent a $30 million renovation in 1998, which comprised the addition of a new, 24-screen AMC movie complex on the northwest corner of the property to replace the existing six-screen theater inside the mall. A substation of the Jacksonville Sheriff's office was also added,[11] as was a food court.[12] Old Navy also came to the mall in the late 1990s.

Regency announced formal conduct and dress codes in 1999 to deal with offensive or intimidating behavior and gang activity. Because the mall is private property, management has the right to ask individuals not in compliance to leave the premises.[13]

Montgomery Ward closed in 2001, and Burdines expressed interest in moving into the vacated building.[14] Starting in 2003, General Growth began talking with other retailers, such as Kohl's (which did not operate any stores in Florida at the time) to fill the space vacated by Montgomery Ward.[15] In 2006, HomeWorks Furniture opened occupying the ground floor of the former Montgomery Ward space, but HomeWorks would close in December 2009 cititing low sales.[16]

Since 2000, crime has become a major issue at Regency Square, and the perception of the area as crime-ridden hurt the mall.[4] Over 1,000 incidents were reported in 2004, the highest ever. Between September 2007 and September 2008, 650 unlawful acts were documented by the Jacksonville Sheriff's Office, more than the combined total of crimes at Jacksonville's other two major retail centers, The Avenues Mall and St. Johns Town Center.[2] On January 26, 2008, a suspect was killed by an off-duty policeman who was called to pursue a fleeing man who had stolen a pair of jeans from the mall's Belk store. The shoplifter shot the officer four times before being fatally wounded himself.[17]

In September 2014, Belk announced that their Regency store would close upon the completion of a new store off-mall and closed their doors for good on February 17, 2015.[18]

On April 21, 2016, Sears announced that its store would also be closing as part of a plan to close 78 stores nationwide. The store would close for good on July 17, 2016. The back-to-back closures of Sears and Belk left Dillard's Clearance Center and JCPenney as the only anchors at Regency Square.[19]

In 2017, International Decor Outlet sued mall owners Namdar and Mason citing an instance where mall ownership ignored tenant complaints about a leaking roof and chose to paint over the water stains to hide them from view, which allowed for the growth of mold. [20] Other lawsuits from tenants alleged that the mall's air conditioning is often broken and that roaches are allowed to freely roam the property. [21]

On June 4, 2020, JCPenney announced that they would be closing in October 2020 as part of a plan to close 154 stores nationwide.[22] The departure of JCPenney on October 18, 2020 left Dillard's Clearance Center as the mall's sole anchor. [23]

In November of 2022 Regency Square Mall was given a warning citation from the City of Jacksonville’s Municipal Code Compliance Division. The citation was given to the property owner, citing various commercial violations in the common areas, including a roof leak, interior ceiling damage, exposed wiring and flooring.[24]

Some of the last remaining tenants at the mall include Auntie Anne's, Bath & Body Works, Jimmy Jazz, and LensCrafters.