Intelledox

Intelledox Pty Ltd[1][2][3] was a software development company that specialized in business process digitalization. Founded in 1992,[4] Intelledox was acquired by Smart Communications in July 2019 and then rebranded as SmartIQ in June 2020. The Intelledox platform [5] was developed to address the market requirement of simplifying complex paper-based and forms-centric processes, such as onboarding, new account applications, claims and other servicing forms. Intelledox allows non-technical users to implement common Microsoft Word skills, to create reusable form fields and document components in a central repository, without the requirement of macros or coding.

SmartIQ, formerly Intelledox
TypeSoftware
IndustryInformation technology
FoundedOctober 30, 1991 (1991-10-30)
FoundersPhillip Williamson & Michelle Melbourne
Headquarters
Australia
ProductsSmartIQ, formerly known as Intelledox
ParentSmart Communications
Websiteintelledox.com

Intelledox was acquired by Smart Communications [6] in July 2019 and maintained offices in Canberra, Sydney, Singapore, New York, Dallas, and London[7][8] The company was rebranded in June 2020 as SmartIQ [9]

Function

SmartIQ (Intelledox) customers [10] use the software to engage interactively with their clients, connect to legacy systems or external systems, create workflow and decisioning and ultimately create documents such as licence applications, statements of work, claim forms, financial advice, contracts, tenders, insurance forms, customer correspondence and technical manuals. These documents can be delivered in the form of a Word or PDF document, XML file, PowerPoint presentation, Excel spreadsheet, email, SMS and more.

Technology

SmartIQ (Intelledox) is a mobile-ready business process digitalization platform built on Microsoft technology. It integrates with other line of business applications such as SharePoint, TRIM,[11] Microsoft Dynamics and more.

By using Microsoft Word as the document designer, users have the ability to publish templates and centralize the automation and generation of documents[12] with no scripting (IT) requirements.

SmartIQ provides a user-friendly, browser-based, front-end Wizard, which allows non-technical users to create any type of standards-compliant document.[13]

Partnerships

Smart Communications (Intelledox) partners [14] with industry leaders in information management, including Microsoft (Gold level partner),[15] Oracle (Gold level partner), Fujitsu, Sitecore[16] and Avanade.[10] In June 2014, Intelledox announced a new partnership with Fuji Xerox Asia Pacific, whereby Fuji Xerox will act as an authorized reseller of Intelledox to offer cloud-based electronic form and business transformation solutions in the Asia-Pacific market.[17][18] In 2017 Intelledox partnered with DocuSign[19] and is included in the DocuSign Agreement Cloud as DocuSign Guided Forms, powered by Intelledox.

Additional information

The SmartIQ (Intelledox) platform is available on-premise or in the cloud.

References
  1. "Transcript - Intelledox Business Overview - Austrade". www.austrade.gov.au. Archived from the original on 2011-03-22.
  2. "AIIA". Archived from the original on 2011-07-23. Retrieved 2011-06-02.
  3. "Transcript - Intelledox Keys to Success – Part 2 - Austrade". www.austrade.gov.au. Archived from the original on 2011-03-22.
  4. "Technology entrepreneurs acknowledged for their global success". anu.edu.au. The Australian National University, Canberra. 8 July 2014. Retrieved 13 July 2023.
  5. "Ovum Research Store - Intelledox Intelligent Content Creation". Archived from the original on 2012-03-15. Retrieved 2011-06-02.
  6. "Smart Communications Announces Acquisition of Intelledox".
  7. "Contact | Smart Communications".
  8. "Intelledox Expands Footprint into Asia | ACT Exporters Network". Archived from the original on 2010-04-06. Retrieved 2010-07-12.
  9. "SmartIQ to Digitally Transform the Forms Process".
  10. "SmartIQ | Smart Communications".
  11. "EDRMS World". EDRMS World.
  12. Image & Data Manager
  13. Carelton, J, (2008), Managing Document Creation to Boost Productivity, Frost and Sullivan White Paper, ICT Practice; California, USA.
  14. "Smart Communications CCM Solutions Partners".
  15. "Microsoft Solution Providers". www.microsoft.com.
  16. "Sitecore partners Canberra-based Intelledox in e-government push". ARN.
  17. McIlroy, Tom (June 19, 2014). "Canberra software company Intelledox to partner with Fuji Xerox". The Canberra Times.
  18. Commission, Australian Trade. "403 - Access denied". www.austrade.gov.au.
  19. "DocuSign Guided Forms powered by Intelledox". DocuSign. March 12, 2019.
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