< Professional and Technical Writing

Welcome

This guide to technical writing was created by and for students enrolled in Technical and Professional Writing courses. The content is student-generated, with occasional feedback and guidance from course instructors and professional technical communicators. This technical writing guide is meant to be useful beyond the classroom.

We recommend reading the Rhetoric and Composition book as well.

Table of Contents

  1. Professional and Technical Writing/Introduction
  2. The Rhetorical Nature of Technical and Professional Writing
    1. Basic Assumptions and Potential Complications
    2. Rhetorical Framework: Author-Subject-Audience
    3. Appreciating Technical Communication Audiences
    4. The Special Nature of "Subject" in Technical Communication
    5. Developing an Authorial Voice
    6. Persuading the Reader
    7. The Many Contexts of Communicating Technical Information
  3. Ethics and Technical Communication
    1. Legal Issues and Communications
    2. Appreciating Different Cultures
  4. The Basics of Technical Communication
    1. Guidelines for Creating Your Own Voice
    2. Revising and Editing Documents
    3. Professional and Technical Writing/Documenting Your Sources
  5. Career Documents
    1. Résumés and CVs
    2. Cover Letters
  6. Business Communications
    1. Beginning A Communication
    2. Business Letters
    3. Writing Memos
    4. Composing E-Mail
    5. Website Design
  7. Designing Documents
    1. General Design Concepts
    2. Document Organization
    3. Organizational Patterns
    4. Front Matter: Contents, Lists and More
    5. Back Matter: Appendices, Glossaries and More
    6. Effective Tables
    7. Charts and Graphs
    8. Photos and Illustrations
    9. Usability Testing of Technical Communications
  8. Composing Business Reports and Proposals
    1. Planning Reports
    2. Preparing Business Proposals
    3. Preparing Feasibility Studies
    4. Professional and Technical Writing/Presentations
  9. Writing Technical Instructions
    1. The Value of Visual Instructions
  10. Project Management
    1. Organizing Teams
  11. Appendices
    1. Additional Information
    2. A History of this Text
    3. Glossary of Terms
    4. Frequently Asked Questions


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