Description

The article examines three factors of intellectual capital: Worker expertise, information sharing quality, and team psychological safety.

The 5-point Likert-type scale for worker expertise was developed from previous literature in order to assure content validity. Items were taken from Snell/Dean (1992) and Subramaniam/Youndt (2005).

Definition

Worker expertise reflects the relevant experience and skill owned by individuals within a project team.

Items

• Implementation team members were highly skilled.
• Implementation team members were considered among the best people in the organization.
• Implementation team members were experts in their particular jobs and functions.
• Each individual on the implementation team had useful experience. (dropped after confirmatory factor analysis)

Source

• Lee et al. (2011): The roles of worker expertise, information sharing quality, and psychological safety in manufacturing process innovation: An intellectual capital perspective. Production and Operations Management, Vol. 20, No. 4, pp. 556–570

Comments

The AVE value was below 0.5 and is, thus, too low.