Description

Systematic and thorough methodological techniques are used to develop an instrument to test, measure, and validate subprocesses of organizational learning. Five independent but interrelated subprocesses are identified and validated: information acquisition, information distribution, information interpretation, information integration, and organizational memory.

Definition

Information acquisition, sometimes called scanning, refers to the process through which an organization obtains information from internal and external sources.

Items

• We learn from our customers, suppliers, and/or other business associates. (0.64)
• We constantly benchmark ourselves with our competitors. (0.38)
• We have processes to acquire relevant information from outside our company. (0.59)
• We develop new knowledge from existing knowledge. (0.62)

Sources

• Flores et al. (2012): Organizational Learning: Subprocess Identification, Construct Validation, and an Empirical Test of Cultural Antecedents. Journal of Management, Vol. 38, No. 2, pp. 640-667.

Comments

Cronbach's alpha is too low. The loading of the second item is too low. This item may be reworded.

Related Scales

• Information distribution
• Information interpretation
• Information integration
• Organizational memory