< Handbook of Management Scales

Cooperation-based learning (alpha = 0.86)

Description

A previously multi-item 7-point scale was used. It was further pretested with six logistics researchers and six executive managers of logistics service providers to ensure face validity.

Definition

Cooperation-based learning, as one of the major motives behind cooperative strategies of firms in general (Doz & Hamel, 1998), refers to the extent to which intangible resources like know-how and information can be adopted from cooperation partners (Kogut, 1988).

Items

To what extent have you learned from your cooperation partners in the following areas:

  • Technological expertise.
  • Development of new services.
  • Service production/delivery.
  • Management practices and tools.

Source

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