ERP Internals/Data Tables/Customer/Customer Interaction

< ERP Internals < Data Tables < Customer

This table contains one record for every interaction between the business and the customer. This table is key to Customer Relationship Marketing.

Used by: Accounts Receivable, CRM

Key: Customer Number, Date/Time

Fields:

Customer Number
Date/Time
Type (Telephone,Face-to-face,etc.)
Employee Number(s)
Location
Customer Attendees
Notes

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