ERP Internals/Data Tables/Contact/Contact Interaction

< ERP Internals < Data Tables < Contact

This table contains one record for every interaction between the business and the contact. Although contacts are not yet customers, this table is key to Customer Relationship Marketing.

Used by: Contacts

Key: Contact Number, Date/Time

Fields:

Contact Number
Date/Time
Type (Telephone,Face-to-face,etc.)
Employee Number(s)
Location
Contact Attendees
Notes

This article is issued from Wikibooks. The text is licensed under Creative Commons - Attribution - Sharealike. Additional terms may apply for the media files.